How should dental assistants handle a patient’s refusal of treatment?

When a patient refuses treatment, it is essential for dental assistants to document the refusal accurately and inform the treating dentist. This practice is driven by several important factors. Documenting the refusal creates a clear record that protects both the patient’s autonomy and the legal interests of the dental practice. Patient records serve as a legal document in case of future disputes, demonstrating that the patient was informed about their treatment options and chose to decline them.

Additionally, informing the treating dentist ensures that the entire dental team is aware of the patient's decision and can provide appropriate follow-up or alternative care if necessary. This communication is crucial in a dental setting, as it helps maintain continuity of care and ensures that all team members respect the patient’s wishes.

Encouraging the patient to accept treatment may put undue pressure on them and doesn't respect their right to make autonomous health decisions. Ignoring the refusal fails to address the situation appropriately, which could lead to legal repercussions, and informing the patient's family may violate confidentiality and the patient's right to privacy unless the patient has consented to such discussions. Thus, documenting the refusal and notifying the dentist is the most responsible and ethical course of action.